Privacy Policy

This Privacy Policy describes how Preferred Services LLC collects, uses, and shares information about you when you use our contractor portal for restoration supplement uploads. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, business address, and contractor license information.
  • Account Information: When you register for an account, we collect your username, password, and other information necessary to create and maintain your account.
  • Supplement Documentation: We collect the restoration supplement documentation that you upload to the platform, including any personal information contained within those documents.
  • Usage Data: We collect information about how you use the platform, such as the pages you visit, the features you use, and the dates and times of your visits.
  • Log Data: Our servers automatically record information created by your use of the platform, including your IP address, browser type, operating system, and referring URLs.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: We collect information that you provide to us when you register for an account, upload documents, or contact us with inquiries.
  • Automatically: We collect usage and log data automatically through the use of cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Platform: We use your information to operate, maintain, and improve the platform, and to provide you with the features and functionality you request.
  • To Process and Manage Supplement Documentation: We use the supplement documentation you upload to organize, manage, and process your restoration supplements.
  • To Communicate with You: We use your information to communicate with you about your account, updates to the platform, and other important information.
  • To Improve Our Services: We use your information to analyze trends, track usage, and gather demographic information to improve our services and develop new features.
  • To Ensure Security: We use your information to protect the security and integrity of the platform and to prevent fraud and abuse.

4. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who assist us in providing and maintaining the platform, such as hosting providers, data storage providers, and customer support providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your personal information during transmission and storage.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide you with the platform and to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the platform. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To Authenticate Users: We use cookies to remember your login information and to keep you logged in to the platform.
  • To Personalize Your Experience: We use cookies to remember your preferences and to personalize your experience on the platform.
  • To Analyze Usage: We use cookies to track how you use the platform and to gather information about your usage patterns.

You can control cookies through your browser settings. However, if you disable cookies, you may not be able to use all of the features of the platform.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

10. Children’s Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically for changes. Your continued use of the platform after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Preferred Services LLC

[Your Address]

[Your Email]

[Your Phone Number]

Effective Date: [Date]